> ## Documentation Index
> Fetch the complete documentation index at: https://docs.oculusproxies.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Refund Policy

> Learn about our refund eligibility and how to request a refund if needed.

<AccordionGroup>
  <Accordion title="Am I eligible for a refund on my subscription?">
    Oculus Proxies provides refunds for subscriptions canceled **within 5 days** of the initial payment, as long as your total **bandwidth usage is under 50MB**.
  </Accordion>

  <Accordion title="How can I check my bandwidth usage?">
    You can track your **current bandwidth usage** in the [Oculus Proxies dashboard](https://oculusproxies.com/dashboard) to verify if you meet the refund criteria.
  </Accordion>

  <Accordion title="Can my order be declined for security reasons?">
    Yes. We may decline or cancel orders if there is suspicion of fraud, unauthorized transactions, or illegal activity.
  </Accordion>

  <Accordion title="How can i get a refund?">
    To cancel your proxy and receive a refund, please follow our [Cancel Plan](https://docs.oculusproxies.com/pricing-billing/edit-plan#cancel-plan) process. If you’re eligible under our refund policy, the option will be available. If it's not visible and you believe you're eligible, feel free to [contact us](mailto:support@oculusproxies.com).
  </Accordion>

  <Accordion title="Can I refund myself?">
    Yes! If you're eligible for a refund, you can refund yourself without waiting for our support.

    Follow [this](https://docs.oculusproxies.com/pricing-billing/edit-plan#cancel-plan) guide.
  </Accordion>

  <Accordion title="What if I don’t qualify for a refund?">
    In certain cases, exceptions may be considered. If you believe you are eligible despite not meeting the standard refund criteria, you can submit a request via email at [support@oculusproxies.com](mailto:support@oculusproxies.com). Be sure to provide details explaining your situation.
  </Accordion>
</AccordionGroup>